Frequently Asked Questions

Co-ownership is the intelligent way to own assets that have low utilisation. Luxury jewellery is an asset like a car, house, yacht, jet, racehorse. Co-ownership allows for the joint ownership of these assets without making the full investment. Rather than spending a large amount of money for a designer bag that isn’t worn frequently, you have access to your bag when you want to wear it AND you can have access four designer bags for the price of one.

We take a 25% deposit of your share.

We will schedule an onboarding call to answer any question you have, pay the remainder of your share purchase and schedule your bag's first visit.

The club fee is £25 per year and covers the administrative costs of running the club. We aim to keep this fee as low as possible.

We remove all the hassles of traditional ownership of luxury goods so that co-owners just enjoy their items. The service fee is set based on the retail price of your bag and can be paid monthly or annually. The minimum fee is £16 per month.

The club fee covers insurance, cleaning, storage, delivery, and maintenance. Delivery is included up to 6 times per year. If you choose to have the bag more often, than you will pay the additional delivery fees.

One More share provides access to your piece for its lifetime. Schedule access to your piece on our website and in the future, from our app. You can schedule dates (up to 90 days in advance) to access your luxury items(s) up to 10 weeks per year, this can be scheduled in 1 to 4-week intervals.

The other time, your gorgeous bag is being enjoyed by one of the other co-owners or having routine maintenance. Your bag will be delivered and collected on the specified start and end dates.

This is what makes More so special. We work with you to make sure you can sell your shares easily. After 1 year, simply get in touch with our team at concierge@moreluxury.club and we will assist you in selling it on our platform. In the future you will be able to post your piece on the marketplace for sale in our app.

Guaranteed Buy-Back: After 1 year, we will buy back your bag if you're in a hurry to sell it. If you choose to trade up to another bag share we will offer you 90% of the market value in More Money (good for purchase of a new share within the next 12 months) or 70% of the market value in cash.

Please contact our concierge team via Whatsapp or email as soon as possible, providing details of the incident and the damage. We will assess the damage and determine whether the bag can be repaired or needs to be replaced.

If your bag gets wet, it is important to act quickly to minimise damage:

Blot Gently:Use a clean, dry cloth to gently blot the wet area. Do not rub, as this may cause damage.

Air Dry:Allow the bag to air dry in a cool, dry place, away from direct heat sources like radiators or hair dryers which can cause the material to warp or crack.

Stuff and Shape:For structured bags, stuff them with tissue paper or a soft cloth to help retain their shape as they dry.

Please contact our concierge team via Whatsapp or email as soon as possible, providing the details of the incident. All items are insured for loss, so you will need to notify the police immediately, so we can claim the loss.

Please don't attempt to clean the bag yourself beyond the instructions above, as you run the risk of damage. Please contact our concierge team via Whatsapp or email as soon as possible.

Yes you can travel with your bag but it is important to take certain precautions.

Protective Storage:Use a dust bag or a protective case to prevent scratches and other damage during travel.

Avoid Overloading:Avoid overloading the bag, as this can strain the handles and the seams.

Careful Placement:Keep your bag in a safe location during transit. If kept in luggage, use hard cases with locks and avoid checking the bag.